Wednesday, September 26. 2007
First Serious iPhone Issue :-(
I got to have my first serious iPhone issue last week.  Suddenly, I could not get any sound from my earpiece. The speakerphone and Bluetooth headset worked just fine, but no sound from the earpiece (as luck would have it, I discovered this when trying to talk to the service station that was repairing my car  ). I tried power-cycling the iPhone with no luck and was thinking the worst: hardware issue --> several days of using a rental iPhone while sending my phone in to be repaired. I decided to try the Apple Genius Bar to see if they had any ideas (at least before having to send the iPhone in). The good news is that I found out that there can be three methods to try and get the sound on the earpiece back: (Note: this will wipe out any WiFi passwords as well any pictures that you have locally stored on iPhone) The good news is that if the above three didn't work (actually option #3 worked), the store would have changed out my SIM card into a new phone. As a side perk, the person who was helping me had modified his iPhone with the Installer.App (he also mentioned that pretty much all of the workers who owned iPhone have installed this app). Needless to say, as soon as I got home, I had it loaded and was happily loading themes as well as applications (most notably, my long wanted OpenSSH server, native IM client and terminal app). It is very easy to set up Installer.App and once installed on your iPhone, you just select which additional applications that you want. The app even alerts you if you violate application dependencies (here is a nice tutorial on it and an interesting interview with the creator of the software). This story is interesting against the backdrop of stories of unlocked/hacked iPhones being refused service and being blacklisted at Apple Genius Bars. Of course, it will be interesting to see what happens when Apple comes out with their promised new firmware update. |  |
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